BOOK YOUR SESSION(S) NOW
Welcome to Lennox Mutual: a Life En-surance company, helping you make the most of the time you have. To make an appointment and get your customized policy, book a one-on-one phone session with one of our friendly live representatives. You’ve never experienced customer service like this.
Each call lasts 20-25min. Available worldwide – all you need is your phone. Explore our booking options below.
When you purchase our 3-Pack Deal, we’ll email you a code to waive the cost of 3 individual sessions. Enter it when prompted for a “Promo Code” during checkout. This code may be shared or gifted.
FREQUENTLY ASKED QUESTIONS
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Lennox Mutual is a “life en-surance” company, here to help you make the most of the time you have. Alternately, it’s a live, serialized theatrical experience, curated just for you.
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Mystery-lovers, theater fans, sci-fi nerds, meditators, poetry appreciators, stargazers, note-takers, music makers, folks who hate bureaucracy, folks who love bureaucracy, (slow) burners, assholes, the spiritual, the agnostic, D&D enthusiasts, alternate reality gamers, purpose-seekers, time-wasters, the sick, the enlightened, those born on a day ending in -y, and/or anyone with a mobile phone.
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Each session lasts between 22-27 minutes. Some may be longer depending on your choices, but your representative will check in with you before adding time.
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The universe is estimated to be approximately 13.77 billion years old, give or take 0.059. And yes, it does end.
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No and no. Our customer service department is a team of live representatives.
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Your time with Lennox Mutual may get personal and intense, but our system is not designed to scare you.
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If you have questions or concerns about content, please inform us at info@candlehousecollective.com and we’ll get back to you promptly. This is a personal journey, meaning content will differ person to person. We are here to help determine how we can curate an engaging, risk-informed experience for you.
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If you’d like to stop a session at any time, just say our safe phrase – “TRAFFIC LIGHT” – and the call will conclude immediately. Participant and facilitator alike may use the safe phrase at any time, for any reason. Use of the safe phrase will be followed by a brief (10-20 second) check-in, as well as the option to decompress with a representative of Candle House Collective “out of world.” Using the safe phrase will not prevent you from booking future sessions.
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Your sessions with Lennox Mutual are yours, and things may get personal. We urge you to participate alone, with minimal distractions. That said, if you’re seeking answers or community, you can join the conversation on Reddit – but beware of spoilers.
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We recommend booking 2-3 sessions to start, but you can book as many as you like. Your first session is just the tip of the iceberg.
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You can explore Lennox Mutual at your own pace. Rest assured: whether you’re gone for a week or a year, Lennox Mutual will remember you when you return.
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We encourage you to us the same name and number for every booking – but we understand that things change. If you need to alter your name and/or number during your Lennox Mutual experience, notify system@candlehousecollective.com to ensure quality and continuity.
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Lennox Mutual is recommended for audiences 16 and up. Audiences under 18 must have a parent or guardian’s permission.
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For general releases, join our mailing list below. To be notified about last-minute/rush availability, follow us on Instagram and turn on Story Notifications.
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Reach out to info@candlehousecollective.com for our media kit and coverage arrangements.